Prepare bug importing post

If you're having issues downloading email from your old account into Gmail or if emails are missing or deleted subsequently your import, follow the tips below.

If yous simply want new post, gear up up automatic forwarding instead.

Quick fixes to attempt first

If you're having problems importing your mail, try each of the steps below. Afterwards you try each one, bank check to encounter if the problem is fixed.

  • Check that you lot entered the right password.
  • Make sure the business relationship you're trying to import from still works.
  • Delete and so add together back the email address you're importing from. Here's how:
  1. On your computer, open Gmail.
  2. In the top right, click SettingsSettings and then  See all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the "Check post from other accounts" department, delete the email address you're importing from, then add together information technology back.

If the above steps didn't piece of work, check for problems with the program Gmail uses to get mail service from other accounts.

Fix bug connecting to another account

Cull the blazon of business relationship you're having bug importing from:

A different electronic mail provider

If you're having problems importing electronic mail from some other email business relationship, like Outlook or Yahoo, check your other email business relationship's settings. Brand sure:

  • The name of the other email's Popular server is the aforementioned as the one y'all entered in Gmail
  • The other email programme allows leaving messages on the server
  • The port is either 110 or 995

If filling in the right info doesn't work or if your other provider doesn't provide Pop access, contact the provider.

A different Gmail address

If you're having problems importing your postal service from another Gmail address, including i you lot got through work, school, or another organization, try these steps.

Change your access settings

If you stop Gmail from blocking sure apps and accounts, your import might start working. In the account yous're importing from, attempt allowing access to your business relationship.

Check your POP settings

Step 1: In the business relationship you want to import from, check that you've set up POP.

  1. On your computer, open your electronic mail account.
  2. In the elevation right, click SettingsSettings and then See all settings .
  3. Open the "Forwarding and Pop/IMAP" tab.
  4. In the "POP Download" department, check that it says "POP is enabled."

Stride 2: In the business relationship yous want to import to, check your import settings.

  1. On your computer, open up Gmail.
  2. In the superlative correct, click SettingsSettings and then Run across all settings .
  3. Open the "Accounts and Import" tab.
  4. In the "Cheque mail from other accounts" section, select the account you're trying to import from.
  5. Make sure you lot're using the post-obit settings:
    • Username: Your full email address (for case, yourname@yourdomain.com)
    • Password: Your Gmail countersign
    • POP Server: pop.gmail.com
    • Port: 995
    • Leave a copy of retrieved bulletin on the server: Unchecked
    • Always use a secure connection (SSL) when retrieving mail: Checked
  6. If you lot aren't getting emails afterwards 2 hours, check for other issues.

Other issues getting email

If you lot have one of the following problems, try once more subsequently or get in bear upon with your other email provider:

  • Connectedness timed out
  • Connection reset
  • Emails arrive more than one time
  • Emails arrive in the wrong society
  • Still getting new emails after you stopped an import

For the issues beneath, follow the steps. If the steps don't work, try once again afterward or contact your other electronic mail provider.

Read mistake

Delete or move the oldest email that wasn't imported.

Empty line

Look for an email that has a single period on a line by itself. Delete this email.

Too many messages on the other server

Your other account has more emails than Gmail is able to import. Yous can:

  • Delete emails from your other inbox
  • Motility some emails from your inbox into folders

Some emails don't arrive

Effort searching for your mail:

  1. On your computer, open Gmail.
  2. In the search bar at the top, enter "in:anywhere" and then your search terms.
  3. Press Render or Enter.

You can besides cheque folders in your other email account for mail that didn't import.

Tin't notice emails afterward import

If some of your emails are missing after y'all imported them, follow the steps beneath. After yous try each step, bank check to encounter if the problem is stock-still.

Step 2: Check the size of your e-mail

Gmail tin't import emails that are 150 MB or bigger, including whatever attachments.

Here's how to search Gmail for emails by size:

  1. Open up Gmail.
  2. In the search box:
    • To search for emails past size, enter size: followed by the size in bytes. For instance: size:1000000
    • To search for emails bigger than a certain size, enter larger: followed by the size in bytes. For case: larger:10M
    • To search for emails smaller than a sure size, enter smaller: followed by the size in bytes. For instance: smaller:10M

To cheque the size of an e-mail from a different provider, like Outlook or Yahoo, refer to the other provider's customer back up.

Still having problems

If you still have problems, check your account settings, contact your third-political party email provider, or post a question in the Gmail Help Forum.

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